Shipping policy
At Grill Beast, we work hard to process and ship your orders as quickly as possible.
Processing Time
Orders are typically processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.
During high-volume periods, processing times may be slightly delayed.
Shipping Times
Estimated shipping times vary depending on your location and the shipping method selected at checkout.
Typical delivery times:
- Canada: 3–10 business days
- United States: 5–12 business days
- International: 7–21 business days
Please note that delivery times are estimates and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping option.
Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking information.
Delays & Lost Packages
Grill Beast is not responsible for shipping delays caused by carriers, customs, weather conditions, or other factors outside of our control.
If your package is lost or significantly delayed, please contact the shipping carrier first. If you need additional assistance, contact us at grillbeastca@gmail.com.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Damaged Items
If your item arrives damaged, please contact us within 48 hours of delivery at grillbeastca@gmail.com with photos of the damaged product and packaging.
Contact
For any shipping-related questions, contact us at:
grillbeastca@gmail.com